Frequently asked questions

What is Popup 4G? How does it work?

Popup 4G taps into 3G, 4G or 5G mobile phone networks and uses this connection to create wireless broadband. This can then be shared between mobile internet-enabled devices — such as smartphones, laptops, tablets and even games consoles — that are within range of its signal.

How fast is Popup 4G?

Popup 4G mobile provides standard 3G, 4G or 5G connection speeds, depending upon network coverage. As with any type of connection, however, users will typically experience some slowdown when the signal is being shared.

How do you set up Popup 4G?

One of the great things about Popup 4G solutions is that they're very easy to set up. All you need to do is turn on the unit and wait for your Router to detect the signal. This typically takes a matter of minutes. Once this is done you can get online at broadband speeds instantaneously. Unlike some solutions, there is no software or configuration required to install.

Popup 4G vs mobile broadband dongles

A dongle will only allow you to get online with one device at a time. By contrast, Popup 4G units let multiple users connect to the signal simultaneously, making them handy for families and businesses. Popup 4G is also a great, cost-effective option for students living in shared accommodation. Popup 4G also offers an advantage over dongles, our solution does not need to be plugged in to the device being used to connect to the internet. This means that they can be placed in the optimum position to ensure a good signal, thus allowing users to overcome some of the problems associated with using a dongle.

What Coverage is offered with Popup 4G products?

We use the UKs leading network carriers so have 99.8% coverage UK wide. Check here

How do I return the Solution?

We usually contact you approximately 7 days before the end of the rental to confirm an extension or schedule a collection/return. The return address is: Popup 4G P&C Communications Ltd 10 Pilkington Road Souhtport PR8 6PD